You can request deletion of your Clockwork account and associated personal information at any time. Send the request from the email address used for your Clockwork account so we can verify that the account belongs to you.
What happens next
- We may contact you at the account email address to verify the request.
- Active domain or hosting services may need to be transferred, cancelled or allowed to expire first.
- After verification and any required service steps, we delete the login and associated profile data.
- We will confirm by email when the deletion process is complete.
Deleting your Clockwork account can remove access to domains, hosting, billing history and support messages. Save any information you need before requesting deletion.
Data that may be retained
We may retain limited order, invoice, payment, fraud-prevention and transaction records where required for legal, tax, accounting, dispute-resolution or security purposes. Retained records are restricted to those purposes and removed when the applicable retention period ends. Other account-associated personal information is deleted or de-identified after the request is completed.
Delete from inside the app
If you can still sign in, open Clockwork and go to Settings → Privacy & Account → Request account deletion. This opens the same request process.
Questions
Contact hello@clockwork.net.au or review the Clockwork Privacy Policy.